What divides a market into categories that share similar attributes such as age, location, gender, habits, and so on?
A) Contact center
B) Customer segmentation
C) Call scripting system
D) Uplift modeling

Question

Quizplus · Accepted Answer

Customer segmentation is the process of dividing a market into distinct groups of buyers that share similar characteristics such as age, location, gender, habits, and so on. This allows businesses to target specific groups more effectively.

What Divides a Market into Categories That Share Similar Attributes