SCM systems create the integrations or tight process and information linkages between all participants in the supply chain.
Correct Answer:
Verified
Q2: The evolution of CRM is reporting, analyzing,
Q3: In the past, departments made decisions independent
Q4: Plan, source, make, deliver, and return are
Q6: Business-facing processes or back-office processes are invisible
Q7: Business process reengineering is the analysis and
Q7: The Internet can completely replace the phone
Q9: Order shipping is a customer-facing business process.
Q10: Effective and efficient supply chain management systems
Q11: Strategic planning is a customer-facing business process.
Q20: CRM predicting technologies help organizations predict customer
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