Which of the following is an important use of the balanced scorecard?
A) to help balance internal and external fit
B) to help managers translate their firms' strategic goals into operational objectives
C) to help managers balance the costs and benefits of HR strategies
D) to help with the SWOY analysis

Question

Quizplus · Accepted Answer

The balanced scorecard is primarily used to help managers translate their firms' strategic goals into specific, actionable operational objectives. This tool allows for a more comprehensive view of organizational performance beyond traditional financial metrics, incorporating perspectives such as customer satisfaction, internal processes, and learning and growth.

Which of the Following Is an Important Use of the Balanced