Which of the Following Is Included in the Emotional Preparation

Which of the following is included in the emotional preparation of adult patients for a physical examination?

A) Explain in technical terms exactly what will occur during the examination
B) Tell them their cooperation can contribute to the success of the examination
C) Avoid telling them how they can expect to feel during parts of the examination
D) Be firm and discourage questions from the patient
E) Asking the patient if the room temperature is comfortable