A medical assistant sees a patient looking uneasy and responds, "You look concerned. How can I help you feel more comfortable?" This is an example of which type of skill?
A) Aggressiveness
B) Nonassertiveness
C) Assertiveness
D) Genuineness
E) Self-assurance
Correct Answer:
Verified
Q27: When communicating with a patient who cannot
Q28: Signs of anxiety include _.
A) passiveness and
Q29: A professional who is firm and stands
Q30: The medical assistant's goal for working with
Q31: The "white-coat syndrome" usually leads to which
Q33: Which of the following is an example
Q34: An example of active listening is _.
A)
Q35: A medical assistant shows _ when she
Q36: One way to improve your listening skills
Q37: What should the healthcare professional do when
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