Harpreet works in an employment agency. Her managers have her fill out so many forms and reports that she hardly has any time left to help her clients find work. What criticism against bureaucracies is relevant in this case?

Question

Quizplus · Accepted Answer

Bureaucratic ritualism refers to a focus on rules and regulations to the point where the organization's main goal is neglected, which in this case is helping clients find work.

Harpreet Works in an Employment Agency