Damien smiles and greets passengers as they board the aircraft on which he is employed as a flight attendant. When an elderly person passes him, he looks at his co-workers and rolls his eyes. What do his smiles and friendly greetings exemplify?

Question

Quizplus · Accepted Answer

Damien's smiles and friendly greetings to passengers as they board the aircraft are examples of front-stage behavior, which refers to the actions and demeanor individuals display in social settings when they are in the view of an audience. This behavior is often guided by social norms and expectations, similar to a performance.

Damien Smiles and Greets Passengers as They Board the Aircraft