What is the most common complaint heard from American managers in terms of the negotiation behavior of foreign clients?
A) the insistence on exchanging business cards to establish the rank of the negotiators
B) the overt emphasis laid on punctuality and the tendency to waste time
C) the lack of feedback, positive as well as negative, regarding the negotiations
D) foreign clients and partners breaking into side conversations in their native languages
E) frequent instances of facial gazing and touching that distract their counterparts

Question

Quizplus · Accepted Answer

The most common complaint from American managers about the negotiation behavior of foreign clients is their tendency to break into side conversations in their native languages during negotiations. This behavior can create feelings of exclusion and suspicion among American negotiators, who may feel that important information is being discussed without their knowledge.

What Is the Most Common Complaint Heard from American Managers