The Nurse Manager in a Hospital with a Large Immigrant

The nurse manager in a hospital with a large immigrant population is planning an in-service. Aware of how ethnocentrism affects nursing care, the nurse manager asks, "The belief that one's own values and beliefs are the only or the best values has which of the following results?"

A) It implies newcomers to the United States should adopt the norms and values of the country.
B) It can create barriers to communication through misunderstanding.
C) It leads to an expectation that all clients will exhibit pain the same way.
D) It improves the quality of care provided to culturally diverse client bases.