Which of the following job-analysis techniques most likely focuses on the important behaviors that distinguish effective from ineffective performers?
A) The critical incidents approach
B) The Position Analysis Questionnaire
C) The Fleishman job-analysis system
D) The task-analysis inventory method

Question

Quizplus · Accepted Answer

The critical incidents approach focuses on identifying and describing specific events (incidents) where an employee did something particularly well or poorly, distinguishing effective from ineffective performers based on their behaviors in these situations.

Which of the Following Job-Analysis Techniques Most Likely Focuses on the Important