Which of the following statements is true of scientific management in the 20th century?
A) It was concerned exclusively with creating an ethnocentric work environment.
B) It helped augment the concepts of division of labor and economies of scale.
C) It was primarily based on the belief that employees would work harder if they were happy.
D) It focused on maximizing job satisfaction and quality rather than efficiency and productivity.

Question

Quizplus · Accepted Answer

Scientific management, developed by Frederick Taylor in the early 20th century, emphasized efficiency and productivity in the workplace. It introduced systematic studies of workflows and tasks, aiming to improve economic efficiency and labor productivity, thus augmenting the concepts of division of labor and economies of scale.

Which of the Following Statements Is True of Scientific Management