The strategic-alignment process is best approached by thinking of the organization as a total communication system.

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The strategic-alignment process involves aligning an organization's strategy with its structure, processes, and people to achieve its goals. Thinking of the organization as a total communication system is crucial because effective communication ensures that everyone understands the strategy, their role in it, and how different parts of the organization need to coordinate and share information to achieve the strategic objectives.

The Strategic-Alignment Process Is Best Approached by Thinking of the Organization