The purpose of customer relationship management is retaining customers.
Correct Answer:
Verified
Q126: Roger Levin owns and manages Forever Yours
Q127: Companies that ask customers if they can
Q128: Roger Levin owns and manages Forever Yours
Q129: Mass marketing is the practice of sending
Q131: Advertising on TV is a form of
Q132: Roger Levin owns and manages Forever Yours
Q133: Monthly contests constitute a _ strategy.
A)public relations/publicity
B)sales
Q134: Using information about current customers to nurture
Q135: Companies that ask for a customer's cooperation
Q139: Although repeat customers tend to spend less,they're
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