A nurse is assisting with the delivery of twins.The first infant is placed on the scale to be weighed.The physician requests an instrument stat.The nurse turns to hand the instrument to the physician,and the infant falls off the scale.When evaluating the incident,the nurse and her manager list contributory factors such as the need for two nurses when multiple births are known,and the location of the scale so far from the delivery field.These nurses are engaged in what process?
A) Standardization of care
B) Root cause analysis
C) Process variation
D) Analysis of a deployment flowchart
Correct Answer:
Verified
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