Counselor Karen Is Communicating Negative Assessment Results to Jill That

Counselor Karen is communicating negative assessment results to Jill that are potentially damaging to Jill's self-concept.What might Karen need to do in this situation?

A) Work with Jill on extending her level of acceptance prior to the feedback session
B) Focus on Jill,rather than the test itself,during the feedback session
C) Keep the rationale for cutoff scores and validity of the test confidential because they will overwhelm Jill
D) Communicate results by using clinical terms,such as "deviant," so that Jill accepts the test results as valid