Phyllis graduated with a degree in chemistry and started her career as a laboratory scientist with Dow Chemical. While at Dow, she met a sales representative from PPG Industries who suggested she might enjoy an opportunity to work directly with customers and assist them by answering product questions, making recommendations about new products and serving as an assistant to the field sales team. Phyllis applied for the position and is now working at PPG. She enjoys the opportunity to use her technical skills to assist customers and doesn't mind being on the phone or answering e-mails from customers. What type of sales channel is Phyllis working in?

Question

Quizplus · Accepted Answer

Phyllis is working in an inside selling role, where she assists customers through phone or email, rather than meeting them in person or working in a retail environment.

Phyllis Graduated with a Degree in Chemistry and Started Her