Christopher is a hair stylist owns Curlz, the best salon in Los Angeles. The clients swear by Christopher, and brides and bridesmaids flock to him for all weddings in LA. Christopher's name has become synonymous with the service at Curlz. Which of the following characteristics of services best explains this association?
A) Companies cannot easily standardize services.
B) Service standards show wide variations.
C) Services are inseparable from the service providers.
D) Services are perishable and intangible.

Question

Quizplus · Accepted Answer

Services are inseparable from the service providers, meaning the quality and type of service provided are directly linked to the person providing it. In this case, Christopher's personal skill and reputation are integral to the service experience at Curlz, making him synonymous with the salon's offerings.

Christopher Is a Hair Stylist Owns Curlz, the Best Salon