Erica is a marketing researcher involved in improving retail store layouts. She would like to know the order in which various types of products are purchased by customers. She also wants to find out what type of assistance is required by the customers while purchasing products. The best method for Erica to collect this data would be by:
A) observation.
B) telephonic surveys.
C) voluntary mail-back questionnaires.
D) Delphi technique.
Correct Answer:
Verified
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