Earlier in the week, Henry's boss asked him to set up the reverse logistics for their company's e-commerce site. Henry's boss has just reviewed his work, and now she's annoyed. She reprimands Henry for spending the whole week on:
A) showing the instructions for returning a purchase.
B) displaying the company's return policies.
C) inserting a link to preprinted return shipping labels.
D) creating a means of tracking orders from placement to delivery.

Question

Quizplus · Accepted Answer

Reverse logistics focuses on the process of returning goods from the customer back to the company, not on tracking orders from placement to delivery, which is part of forward logistics.

Earlier in the Week, Henry's Boss Asked Him to Set