A patient says to the nurse, "My family was mean to me when they visited today.They have no right to treat me like that." What is the nurse's best initial response to the patient's concerns?
A) "Why do you think they were mean?"
B) "Perhaps you overreacted to what they said."
C) "How do you feel about your family treating you that way?"
D) "Describe what happened when your family visited you today."
Correct Answer:
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