Forrester Has Found That 77% of U

Forrester has found that 77% of U.S.online adults say that valuing their time is the most important thing a company can do to provide them with good service.Why are companies still slow to respond? Choose the best answer below:

A) They do not have the desire to respond to consumers online
B) Challenges in locating the appropriate message to answer the issue at hand
C) They have plenty of tools to answer consumer questions,but do not know which one to use
D) Organizations have plenty of resources,but they are deployed on other projects