The starting point in assessing training and development is
A) vestibule training.
B) job analysis.
C) needs analysis.
D) an assessment centre.
E) mentoring.

Question

Quizplus · Accepted Answer

Needs analysis is the process of identifying the gap between the desired and actual performance of employees, and determining the causes of this gap, including the knowledge, skills, and abilities that employees need to acquire or improve. This assessment is the starting point in designing and implementing effective training and development programs. Options A and D are specific training methods and not the starting point. Option E is a personal learning and development approach, whereas option B is a related but more detailed process of job design.

The Starting Point in Assessing Training and Development Is