The Internet has changed how people pay bills.From Canada Post's perspective,this is an example of which of Porter's five forces?

Name: The Internet has changed how people pay bills.From Canada Post's perspective,this is an example of which of Porter's five forces?
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Question

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The Internet is a substitute for traditional methods of paying bills, such as mailing a check or going to the bank. Therefore, the Internet is an example of a substitute, which is one of Porter's five forces.

The Internet Has Changed How People Pay Bills