Crisis Management Plans Generally Cover Maintaining Business Operations During a Crisis

Crisis management plans generally cover maintaining business operations during a crisis and:

A) holding first-line employees solely responsible for the crisis.
B) avoiding responsibility for the crisis in the media.
C) communicating with others about the situation and the company's response to the crisis.
D) ensuring that the employees do not know about details of the crisis.
E) isolating top managers from the process of dealing with the crisis.