One important tenet of CRM is that it is better to attract, retain, and grow customers than to focus only on customer acquisition.

Name: One important tenet of CRM is that it is better to attract, retain, and grow customers than to focus only on customer acquisition.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) emphasizes the importance of not only attracting new customers but also retaining and growing relationships with existing ones, as it is often more cost-effective and profitable in the long run.

One Important Tenet of CRM Is That It Is Better