Caiden Inc., a leader in the apparel industry, wants to infuse change and add variety to its existing collection. The company makes extensive use of social media to receive feedback, suggestions, and ideas from existing and potential customers. This is an example of:

Question

Caiden Inc., a leader in the apparel industry, wants to infuse change and add variety to its existing collection. The company makes extensive use of social media to receive feedback, suggestions, and ideas from existing and potential customers. This is an example of:​

Quizplus · Accepted Answer

This is an example of knowledge creation, as Caiden Inc. is using social media to gather new ideas and feedback from customers, which can lead to the development of new knowledge and insights for their collection.