The first step a benchmarking firm must take is to document current performance.
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Q21: Explain the process of benchmarking.
Q22: Dismantling competitors' products to understand the strengths
Q23: In the control process, the inputs are
Q24: In a benchmarking relationship, the initiator firm
Q25: The 5w2h questions should be viewed in
Q27: Openness can create a competitive advantage through
Q28: Describe the concept of 5w2h.
Q29: Strategic benchmarking involves observing how others compete.
Q30: Describe the conversion process and the control
Q31: Describe the concept of functional benchmarking.
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