Improving services such as customer service policies, sales processes, and after-sales services according to customer preferences is referred to as transactional analysis.
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Q30: What are the components and activities associated
Q31: Differentiate between internal and external customers.
Q32: Customer relationship management involves viewing the customer
Q33: To be effective, a guarantee should be
Q34: Guarantees should be designed prior to beginning
Q36: Due to constantly changing customer needs, the
Q37: A guarantee outlines the customer's rights.
Q38: What are customer-relationship management systems?
Q39: Customer retention is measured as the percentage
Q40: Which of the following is a diagram
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