Two important measures that are monitored in the process map are ________.
A) payback period and ROI
B) risk and return
C) defects per unit (DPU) and defects per million opportunities (DPMO)
D) breakeven point and payback period
E) contribution margin and breakeven point

Question

Quizplus · Accepted Answer

Defects per unit (DPU) and defects per million opportunities (DPMO) are key quality metrics used in process improvement to monitor and reduce defects in a process.

Two Important Measures That Are Monitored in the Process Map