The RC and More Superstore decides to track customer complaints as part of their ongoing customer satisfaction improvement program. After collecting data for two months, their check sheet appears as follows: If they construct a Pareto chart, what is the percentage of complaints represented by the problem "Literature not included in box"?
A) 9%
B) 18%
C) 36%
D) 54%
E) 81%

Question

The RC and More Superstore decides to track customer complaints as part of their ongoing customer satisfaction improvement program. After collecting data for two months, their check sheet appears as follows:  If they construct a Pareto chart, what is the percentage of complaints represented by the problem "Literature not included in box"?
A) 9% 
B) 18% 
C) 36% 
D) 54% 
E) 81%

Quizplus · Accepted Answer

The Answer of The RC and More Superstore decides to track customer complaints as part of their ongoing customer satisfaction improvement program. After collecting data for two months, their check sheet appears as follows:  If they construct a Pareto chart, what is the percentage of complaints represented by the problem "Literature not included in box"?
A) 9% 
B) 18% 
C) 36% 
D) 54% 
E) 81%

The RC and More Superstore Decides to Track Customer Complaints