Which of the following is not one of Garvin's eight quality dimensions?
A) reliability
B) performance
C) conformance
D) aesthetics
E) efficiency
Correct Answer:
Verified
Q1: Which of Garvin's dimensions of quality include
Q2: Which dimension of service quality refers to
Q4: A service provider that consistently provides caring,
Q5: If you select a physician based solely
Q6: Why is service quality more difficult to
Q7: Performance refers to the efficiency with which
Q8: Which of the following is not one
Q9: Which of the following is the most
Q10: _ refers to the efficiency with which
Q11: _ is the ease of repair for
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