________ is based on customers' opinion of products and services.
A) Conformance
B) Aesthetics
C) Durability
D) Performance
E) Perceived quality
Correct Answer:
Verified
Q8: Which of the following is not one
Q9: Which of the following is the most
Q10: _ refers to the efficiency with which
Q11: _ is the ease of repair for
Q12: Reliability is perhaps the most traditional dimension
Q14: The advantage of the conformance definition of
Q15: _ is the degree to which a
Q16: Which of the following choices correctly matches
Q17: _ are subjective sensory characteristics such as
Q18: _ is the willingness of the service
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