California-based Innovative Installers, Inc. provides a variety of corporate services related to office space. The firm sells modular office furniture, offers space planning consultations, and provides office relocation services. The company was founded in 1992 and depended on the growth of dot.com companies for its early success. Innovative Installers has experienced cash flow problems during the recent economic recession, and top managers are eager for salespeople to obtain new accounts. Mierzett Evans and Glenda Heldris are two of Innovative Installers' salespeople. Evans tells a potential client that Innovative Installers offers the most modern and stylish office furniture available on the market. Evans is most likely guilty of:

Question

Quizplus · Accepted Answer

Evans's statement about offering the most modern and stylish office furniture available on the market is a subjective opinion and is considered sales puffery. This is a common practice in advertising and sales where sellers make exaggerated claims to promote their products, but these claims are not considered legally binding promises or guarantees.

California-Based Innovative Installers, Inc