To maintain quality of phlebotomy department services,specific indicators can be monitored on a regular basis to determine if a proper standard of service is being met.These include which of the following?

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All of the options listed (A: Specimen rejection rates, B: Response time for stat collections, C: Patient identification) are specific indicators that can be monitored to maintain the quality of phlebotomy department services. Monitoring these indicators helps ensure that the department is meeting the required standards of service.

To Maintain Quality of Phlebotomy Department Services,specific Indicators Can Be