According to innovation expert Clayton Christensen,the creation of the Internet represented a disruptive technology for Dell Computer.

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Clayton Christensen's theory of disruptive innovation refers to innovations that create new markets and value networks, eventually disrupting existing ones. The Internet itself was not a disruptive technology specifically for Dell Computer, as Dell was able to leverage the Internet to enhance its direct sales model rather than being disrupted by it.

According to Innovation Expert Clayton Christensen,the Creation of the Internet