
Product features, product customization, and product complexity have few obvious close substitutes and may be sources of sustained competitive advantages.
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Q23: Product differentiation helps reduce the threat of
Q24: Firms able to successfully differentiate their products
Q25: In fragmented industries firms can use product
Q26: Product differentiation increases the threat of substitutes
Q27: The concept of product differentiation generally assumes
Q29: In emerging industries, product-differentiation efforts often focus
Q30: Timing, location, distribution channels, and service and
Q31: More recent work contradicts the argument about
Q32: Product features as a basis for product
Q33: While product features, by themselves, are usually
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