An entrepreneur is contemplating what happened during the first year of operations of her business. There were several "good" things that happened and she is sure that these happened because of her business skill. The few negatives,including a competitor that was more aggressive than she anticipated,were attributed to things that she thought she couldn't have seen. Which of the following describes what this entrepreneur is probably doing?
A) Self-serving bias.
B) Microexpressions.
C) Interchannel discrepancies.
D) Conscientiousness.
E) Other-enhancement.

Question

Quizplus · Accepted Answer

The entrepreneur is attributing the positive outcomes to her own skills and abilities, but the negative outcomes to external factors outside of her control. This is a classic example of the self-serving bias, where individuals take credit for positive outcomes but blame external factors for negative outcomes.

An Entrepreneur Is Contemplating What Happened During the First Year