Functional benchmarking
A) is not very useful for organizations with a divisional organizational structure.
B) endeavours to determine best practices regardless of industry.
C) restricts the search for best practices to competitors.
D) is useful when researching industry-specific standards.

Question

Quizplus · Accepted Answer

Functional benchmarking focuses on identifying best practices, techniques, and methods from any industry, not just the organization's own. This approach allows for a broad search for innovative practices that can be adapted to improve performance, without limiting the search to direct competitors or industry-specific standards.

Functional Benchmarking