What is NOT a best practice for crisis communication efforts on social media?
A) creating a social media component for the crisis plan
B) setting up the necessary listening and monitoring strategies
C) identifying where the crisis first started
D) taking a break from social media and let the audience take over the conversation

Question

Quizplus · Accepted Answer

Taking a break from social media and letting the audience take over the conversation is not a best practice for crisis communication. It's important to maintain control of the narrative and provide timely, accurate information to the public.

What Is NOT a Best Practice for Crisis Communication Efforts