It is best to limit your use of the word "you" in business messages if
A)you know your audience well.
B)your organization prefers an informal, personal style.
C)you are filling your audience's informational needs.
D)it will make your message sound overly authoritative or accusing.

Question

Quizplus · Accepted Answer

D)While focusing on "you" is advised for business correspondence, overuse of the actual word "you" can result in a message that sounds bossy and dictatorial.

It Is Best to Limit Your Use of the Word