Email can be used for external communication
A)regularly, although it is replaced in many cases by other tools.
B)only for formal documents that you need to keep a record of.
C)in response to letters your customers have sent.
D)only if a superior approves the message.

Question

Quizplus · Accepted Answer

A)For some, communication via instant messaging is more immediate and less troublesome than email, with all of its spam and other security problems. That said, email is still the primary way a vast number of people communicate with one another.

Email Can Be Used for External Communication