According to the broken windows model, social and physical incivilities cause both residents and workers in a neighbourhood to be fearful of crime.

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The broken windows model suggests that visible signs of disorder and neglect, such as graffiti, litter, and unkempt properties, lead to an increase in fear among residents and workers, as they perceive these signs as indicative of a breakdown in social control and an increase in crime.

According to the Broken Windows Model, Social and Physical Incivilities