Whereas troubleshooting reports deal with problems as they occur, failure analysis reports seek to prevent problems before they happen.

Question

Quizplus · Accepted Answer

Failure analysis reports analyze a situation in which a failure occurred and look for things that can be learned from the failure. For example, if a new product failed to sell, the company might commission a failure report to find out why it failed-was it due to faulty marketing, poor support, stiff competition, bad timing, poor quality workmanship, or some other reason?

Whereas Troubleshooting Reports Deal with Problems as They Occur, Failure