If the audience for your presentation will be interested in but neutral to what you have to say,
A) reward their goodwill by speaking in a relaxed, confident manner.
B) dismiss their concerns and persuade them that they are mistaken for feeling that way.
C) consider the indirect approach to find common ground and diffuse skepticism.
D) build your credibility as you present compelling reasons to accept your message.
Correct Answer:
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A)reports.
B)memos.
C)letters.
D)email
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