Patricia, a manager at Global Airways, has the responsibility of deciding how many passengers Global Airways can serve at a given time. Patricia is most likely involved with ________.
A) operations management
B) service production planning
C) capacity planning
D) service operations management

Question

Quizplus · Accepted Answer

Capacity planning involves determining the production capacity needed by an organization to meet changing demands for its products or services. Patricia's role in deciding how many passengers Global Airways can serve at a given time directly relates to determining the capacity needed to meet the service demand, making capacity planning the correct answer.

Patricia, a Manager at Global Airways, Has the Responsibility of Deciding