A Novice Nurse Tells a Mentor, "I Want to Convey

A novice nurse tells a mentor, "I want to convey to my patients that I am interested in them and that I want to listen to what they have to say." Which behaviours will be helpful in meeting the nurse's goal?

A) Sitting behind a desk, facing the patient
B) Introducing self to a patient and identifying own role
C) Maintaining control of discussions by asking direct questions
D) Using facial expressions to convey interest and encouragement
E) Demonstrating attending behaviours