The global environmental quality standard is known as
A) ISO 14000.
B) ISO 9000.
C) ISO 9001.
D) ISO 9004.
Correct Answer:
Verified
Q48: ISO 9000 is
A)a global labor standard.
B)a rule
Q49: The willingness of a service provider to
Q50: The quality management guidelines for performance improvement
Q51: A systems-based approach to performance improvement that
Q52: The difference between what customers expect and
Q54: The willingness of a service provider to
Q55: Authors who write books with few errors
Q56: The ability of the service provider to
Q57: A hotel offering clean rooms with an
Q58: The service quality dimension relating to caring
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