Benjamin Wilson is the Distribution Manager of a small coffee company.He has found that about four percent of total inventory is lost due to product theft or spoilage.This is referred to as inventory

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Inventory shrinkage refers to the loss of products between the point of manufacture or purchase from a supplier and the point of sale. This can be due to theft, spoilage, or errors, which aligns with the situation described.

Benjamin Wilson Is the Distribution Manager of a Small Coffee