A change agent is
A) an expert in diagnosing and changing organizations by applying behavioural science knowledge.
B) any strategy or tactic that provokes change in an organization.
C) a person who resists organizational change.
D) the first person in a work group to "unfreeze" and convince his or her colleagues to do the same.
E) an outside consultant hired to diagnose and correct problems in organizational structures.
Correct Answer:
Verified
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A)Unfreezing
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