Diagnosis
A)should be the last step in the process of organizational change.
B)means the same thing as "evaluation" of organizational change.
C)indicates organizational problems and suggests reasonable changes.
D)is a method of team building.
E)is an internal process which does not involve external stakeholders such as customers.

Question

Quizplus · Accepted Answer

Diagnosis in the context of organizational change refers to identifying issues within the organization and proposing suitable changes to address those issues. It is a critical step in understanding what needs to be altered to improve the organization's functioning, efficiency, or culture. Unlike evaluation, which assesses the effectiveness of changes after they are implemented, diagnosis helps in identifying the problems and planning for change. It is not necessarily the last step, does not equate to team building, and can involve both internal and external stakeholders, including customers, to get a comprehensive view of the organization's challenges.